At Squeen Slot, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This Privacy Policy explains clearly how we collect, store, use, and protect the personal information of every member on our platform.
These principles guide every decision we make regarding the management of members' personal data.
Squeen Slot only collects data that is strictly necessary to deliver our services. We do not collect irrelevant or excessive information. Our "minimum necessary data" principle ensures your account is never burdened with unnecessary information requests.
All data stored and transmitted on the Squeen Slot platform is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks. Your password is stored in a format that is unreadable by anyone, including our own technical team.
Squeen Slot has never and will never sell, rent, or trade your personal data to advertisers or third parties for commercial purposes. Your information belongs to you — it is not a commodity we deal in.
Every Squeen Slot member has the right to access, amend, or request the deletion of their personal data at any time. This process can be initiated directly through your account settings or by contacting our support team via email.
Squeen Slot is committed to full transparency in how we use your data. This Privacy Policy is reviewed and updated regularly, and you will be notified of any significant changes via email or in-platform notification.
In the event of any data security incident that may affect your personal information, Squeen Slot is committed to notifying affected members within 72 hours and take the appropriate remedial action.
This Privacy Policy is published by Squeen Slot ("we", "platform", "Squeen Slot") and applies to all users, registered members, and visitors of the website squeenslot.bet ("you", "user", "member"). This document details how Squeen Slot handles your personal information in the context of your use of our online casino and Sports Betting platform in Malaysia.
Privacy is not something Squeen Slot takes lightly. We understand that when you register an account, make a deposit via Touch 'n Go eWallet or DuitNow, play slots online, or place a bet on your favourite Malaysia Super League match, you are entrusting us with valuable personal information. We take that trust seriously.
One-sentence summary: Squeen Slot collects only the data that is necessary, uses it for clearly defined purposes, protects it with the latest technology, and gives you full control over it at all times.
By using the Squeen Slot platform, you agree to the practices described in this Privacy Policy. This Policy should be read together with Terms & Conditions and Responsible Gaming Policy which together form a comprehensive user protection framework.
Squeen Slot categorises collected data into three main groups as outlined in the table below:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, Malaysian identity card number, passport | Mandatory |
| Contact Data | Email address, Malaysian phone number, residential address | Mandatory |
| Financial Data | EWallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay), Malaysian bank account numbers, DuitNow/FPX transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, operating system, access logs | Automatic |
| Gaming Data | Betting history, games played, wins and losses, slots preferences, Live Casino session records | Automatic |
| Cookie Data | Session cookies, language preference cookies, analytics cookies | Options |
Squeen Slot not collect bank account PINs, eWallet passwords, full credit card details (CVV numbers), or any sensitive information not listed above. If you ever receive such a request claiming to be from Squeen Slot, please report it to us immediately as it may be a fraudulent attempt.
Your personal data is collected through the following channels:
When you browse or use the Squeen Slot platform, our systems automatically collect certain technical data, including your IP address, device and browser type, pages visited, session duration, and general usage patterns. This data is used solely to improve platform performance and detect potential security issues.
In certain cases such as identity verification, Squeen Slot may receive information from licensed and accredited third-party verification service providers in Malaysia. This is done solely to ensure platform security and compliance with anti-money laundering requirements.
Squeen Slot uses your personal data only for legitimate purposes as set out below. We will not use your data for any other purpose without your explicit consent:
Squeen Slot does not sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. However, there are limited circumstances in which we may need to share your data with trusted parties:
The financial data required is shared solely with licensed payment processors supporting Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks for the purpose of processing your transactions. All such providers are bound by strict confidentiality agreements.
Minimum necessary game data is shared with licensed game providers such as Pragmatic Play, PG Soft, and Evolution Gaming to ensure a seamless gaming experience and fair game result verification.
Squeen Slot may disclose your personal data to the relevant authorities where required to do so by Malaysian law, court order, or to assist in the investigation of criminal activity or financial fraud.
In all instances of data sharing, Squeen Slot ensures that recipients maintain a level of privacy protection equal to or higher than our own standards. We will not share more data than is necessary for the stated purpose.
Squeen Slot continually invests in security infrastructure to ensure your personal data remains protected at all times. The following are the technical and organisational measures we have put in place:
Squeen Slot uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:
These cookies are required for the core functionality of the Squeen Slot platform — including maintaining your login session, saving language preferences, and securing transactions. The platform will not function properly without them and they cannot be disabled.
These cookies help us understand how members use the Squeen Slot platform — which pages are visited most, where users encounter difficulties, and how long a typical gaming session lasts. This information is used in aggregate form and does not identify any individual.
These cookies store your personal preferences such as display settings, game choices, and limits you have set for future convenience.
You can manage or delete cookies at any time through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the Squeen Slot platform.
As a Squeen Slot member, you have the following rights regarding your personal data. All of these rights can be exercised by contacting us at support@squeenslot.bet or through your account settings:
Response Time: Squeen Slot is committed to addressing all privacy rights requests within 30 calendar days from the date the request is received. For complex cases, this period may be extended to 60 days with prior notice to you.
Squeen Slot does not retain your personal data longer than necessary for the original purpose of collection, or beyond what is required by applicable law:
The Squeen Slot platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or store personal data from minors. Should we discover that data from a person under the age of 18 has been collected, we will take immediate action to delete that data and close the account in question.
Squeen Slot employs an age verification system during registration to prevent minors from accessing the platform. Parents or guardians who are concerned that their child may have accessed Squeen Slot are encouraged to contact us immediately at support@squeenslot.bet.
Squeen Slot reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Where significant changes are made, we will:
Continued use of the Squeen Slot platform after a Privacy Policy update takes effect constitutes acceptance of the revised policy. If you do not agree to the changes, you have the right to close your account and withdraw all funds before the effective date.
If you have any questions, concerns, or complaints regarding how Squeen Slot handles your personal data, we encourage you to reach out to us directly. Our privacy and data security team is ready to assist you.
We are committed to addressing every privacy-related enquiry seriously and within the stipulated timeframe. Your security and trust are Squeen Slot's top priority.
Now that you know how Squeen Slot protects your personal data, you can register and play with complete peace of mind. Over 500,000 Malaysian members have trusted Squeen Slot as their online casino platform of choice.